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Answers on booking, prices, our desk in the Pisa airport arrivals hall, Versilia, the cruise ports, vehicles and cancellations

Booking & Contact

Airport, Versilia & Ports

Vehicles & Services

Payment & Cancellation

Booking & Contact

Minimum notice, booking online, changes, nights and holidays, pickup at your hotel or villa, ceremonies, contact details and reviews.

At least 24 hours ahead if you book online, at any time of day. Need it sooner? Call or message us on WhatsApp with the date, time and route: we answer 24 hours a day and, if a vehicle is free, we confirm it. The details are on the <a href="/contact">contact</a> page.

In three steps. In the form you choose pickup, destination, date, time and passengers and see the fixed price of every vehicle straight away. Then you enter your name, contacts, bags and, if you arrive by plane or cruise ship, the flight number or the ship's name. Last, you receive a confirmation with every detail of the transfer.

Message us as early as you can on WhatsApp or at info@royalncc.it, with the booking name and the change you need: if the flight changes, the new number is enough. You can also open <a href="/my-booking">my booking</a>. Changes are subject to availability and must be communicated to Royal NCC in advance. Up to 24 hours before pickup, cancellation stays free.

Yes: 24 hours a day, 7 days a week, holidays included, always by booking. That covers a flight at dawn, an arrival after midnight and the ride back from an evening out. From 9 pm to 6 am a 20% night supplement applies, already included in the price the form shows for the date and time you choose.

Yes, pickup is at the address you enter in the form: hotel, villa, home or beach resort, in Pisa, Lucca, the Versilia, Livorno, Pontedera and Florence. Where there is a limited-traffic or pedestrian zone, as in the centre of Forte dei Marmi in summer or in Florence, the driver meets you at the nearest permitted point.

Yes: weddings, ceremonies, parties, hen and stag nights, with a private driver at the disposal of the couple or the guests. A van carries up to 7 people together. Send us the date, places and times and we reply with a proposal. See <a href="/eventi-cerimonie">events and ceremonies</a>.

By phone or WhatsApp on +39 392 659 9334, or by e-mail at info@royalncc.it: we answer 24 hours a day, 7 days a week. At Pisa airport we have our desk in the arrivals hall, but pickups are always by booking. All the details on the <a href="/contact">contact</a> page.

4.7 out of 5 from 73 reviews on Royal NCC's Google listing, as of October 2026. You can read them all by searching for Royal NCC on Google Maps; some are on our <a href="/recensioni">reviews</a> page, who we are on the <a href="/about">about</a> page.

Italian, English, Spanish and French: on the phone, on WhatsApp, by e-mail and on board. The website and the confirmations are in Italian and English.

Since 2017: a private driver service based in Pisa, with its office in the airport arrivals hall, for private transfers to and from airports, ports, stations and hotels across Tuscany. See <a href="/about">about us</a>.

Airport, Versilia & Ports

The desk in the arrivals hall and the pickup, the Pisa Mover, Florence, the Versilia and its evenings, the cruise ports and the Cinque Terre.

In the arrivals hall, at our office: once you have your luggage, immediately on the right, next to the ATM. With a booking you are met at the office or by your driver in person, and the car waits in the NCC bays in front of the arrivals exit, a few steps away. Give your flight number when you book. See <a href="/aeroporto-pisa">Pisa airport</a>.

Yes. With your flight number we follow the real landing time, the pickup moves with the plane and waiting is free for 60 minutes from landing. The service runs 24 hours a day, 7 days a week, holidays included, always by booking, also after the Pisa Mover has closed for the night. If you switch flights, send us the new number on WhatsApp or at info@royalncc.it.

A train no, the Pisa Mover yes: the airport has no railway station. The Mover reaches Pisa Centrale in about 5 minutes, costs 6.50 EUR one way and runs from 06:00 to 24:00, until 01:00 from June to September; trains to Florence, Lucca or Viareggio leave from Centrale. Florence also has a direct coach, which by day stops at the Guidoni car park and not at Santa Maria Novella. See <a href="/how-to-get-from-pisa-airport-to-pisa-centre">the guide</a>.

In about 5 minutes on the Pisa Mover to Pisa Centrale, for 6.50 EUR; from there the Tower is about 25 minutes on foot. A taxi taken at the rank has a fixed fare: 10.80 EUR to the station, 14.50 EUR to Piazza Duomo or Piazza Manin. A private transfer makes sense with lots of bags, in a group or at night: 70 EUR by Premium Sedan, 80 EUR by Premium Minivan, per vehicle. See <a href="/aeroporto-pisa-pisa-centro">Pisa city centre</a>.

About 81 km, about 74 minutes by car in normal traffic. By private transfer, Premium Sedan 220 EUR (1-3 people), Premium Minivan 250 EUR (up to 7 people), per vehicle; the other way too, from Florence to the airport, the sedan is 220 EUR. By train you change at Pisa Centrale, after the Pisa Mover. See <a href="/aeroporto-pisa-firenze">Pisa airport to Florence</a>.

In about 31 minutes to Viareggio and 32 to Forte dei Marmi by private transfer, in normal traffic; in summer the coast roads are slower. By public transport there is no direct train or bus: Pisa Mover, train and a last leg of 3-5 km. Premium Sedan 110 EUR to Viareggio, 140 EUR to Forte dei Marmi. See <a href="/versilia">Versilia</a> and <a href="/how-to-get-from-pisa-airport-to-lucca-and-versilia">the guide</a>.

Yes, at any hour, by booking: it is the way to get back with nobody having to drive. Choose where and when you want the pickup; a van takes up to 7 of you home together. From Viareggio to Pisa the Premium Sedan is 110 EUR, from Forte dei Marmi to Lucca 130 EUR, per vehicle. See <a href="/eventi-cerimonie">evenings and events</a>.

Yes, outside the cruise terminal, at the meeting point we confirm, when you come ashore. When you book, give the ship's name and the all-aboard time, so the ride back has its margin. From the port to Florence the Premium Sedan is 250 EUR, to Pisa 110 EUR, per vehicle. See <a href="/porto-livorno">port of Livorno</a>.

300 EUR to Pisa and 340 EUR to Florence by Premium Sedan; by Premium Minivan, for up to 7 people, 340 EUR and 400 EUR, per vehicle. Pisa is about 63 minutes away, Florence about an hour and three quarters, in normal traffic. Your driver waits outside the cruise terminal. See <a href="/porto-la-spezia">port of La Spezia</a>.

As far as Monterosso al Mare, yes; cars cannot enter the other villages. From Pisa airport it is about 110 km, about an hour and a half: Premium Sedan 350 EUR. Or we drop you at La Spezia station, 300 EUR, for the train that stops in all five villages. See <a href="/cinque-terre">Cinque Terre</a> and <a href="/how-to-get-to-cinque-terre-from-pisa-airport">the guide</a>.

Yes: to Genoa, Ponte dei Mille and Ponte Andrea Doria, and to Savona, the Palacrociere. From Pisa airport Genoa is about 173 km, about two hours, 500 EUR by Premium Sedan; Savona about 210 km, about two and a half hours, 530 EUR. See <a href="/lunghe-percorrenze">long-distance rides</a>.

Yes, as far as the port: Piombino for Elba, where the crossing to Portoferraio takes about an hour, Livorno for Sardinia and Corsica. From Pisa airport the port of Piombino is about 109 km, 300 EUR by Premium Sedan; the port of Livorno 130 EUR. You book the ferry ticket yourself. See <a href="/piombino">Piombino</a>.

At the time you choose when you book, leaving room for check-in and security. On summer weekends and in August the coast road and the A12 around the Versilia are busy: allow extra time. Put your flight time in the notes and, if needed, we suggest an earlier pickup. From Lucca to Pisa airport the Premium Sedan is 110 EUR.

Yes, as a private transfer at a fixed price: from Pisa airport, Pisa or Florence to the ski resorts, from Abetone to the Dolomites, and to the Christmas markets in Tuscany, in Trentino-Alto Adige and across the border. See <a href="/transfer-localita-sciistiche">ski resorts</a> and <a href="/transfer-mercatini-di-natale">Christmas markets</a>.

Vehicles & Services

Two vehicle classes, Wi-Fi on board, luggage, groups, days with your driver and long-distance rides.

Two classes: the Premium Sedan, an MG HS Luxury SUV or similar, for 1-3 people and 3 suitcases, and the Premium Minivan, a Mercedes-Benz V-Class or similar, for up to 7 people with their luggage. For example, Pisa airport to Florence: Premium Sedan 220 EUR, Premium Minivan 250 EUR. See <a href="/flotta">the fleet</a>.

Yes, free of charge, in every vehicle. Our vehicles also have satellite tracking and are sanitised after every transfer.

One suitcase and one hand bag each, included in the price: the Premium Sedan takes 3 suitcases, the Premium Minivan up to 7 people with their luggage. More bags, a pushchair, a golf bag or skis? Say so in the notes when you book: bulky luggage usually needs the Premium Minivan, at the price you see in the form.

Yes, in a minivan reserved for your party: up to 7 people with their luggage, to stations, airports, ports, meetings, conferences, shopping and events. It is not a scheduled service with seats sold one by one: the price is per vehicle. For example, Pisa airport to Viareggio by Premium Minivan is 130 EUR for everyone. See <a href="/navetta-gruppi">groups</a>.

Yes, as a day with a driver at your disposal and the stops you choose: for example Lucca, Siena, San Gimignano or Volterra. The driver drives and waits at each stop; visits and tickets are yours to book. Send us the date, the stops and the number of people. See <a href="/servizi">our services</a>.

Yes: for business trips, meetings and conferences, or for a family day out, with a private driver at your disposal and the discretion it calls for. Send us the dates, times and places: we reply with the price of the service you ask for. See <a href="/servizi">our services</a>.

Yes: documents, luggage and personal belongings travel with one of our drivers, safely and in confidence. Tell us what needs to go, from where to where and when: we confirm availability and price.

Yes: Milan, Bologna, Venice, Turin, Genoa, Rome and Naples. From Pisa airport Milan is about 287 km, just over three hours on the road, 650 EUR by Premium Sedan; Rome about 378 km, about four hours, 900 EUR. Price per vehicle. See <a href="/lunghe-percorrenze">long-distance rides</a>.

Message us straight away on WhatsApp or at info@royalncc.it with the date, the route and the booking name, and describe the item: we check the vehicle and tell you how to get it back.

Yes, it costs 5 EUR: ask for it when you book and give the child's age in the notes, so the driver arrives with the right seat already fitted.

Payment & Cancellation

The fixed per-vehicle price, what it covers, payment on board by cash or card, free cancellation up to 24 hours.

220 EUR to Florence and 110 EUR to Lucca by Premium Sedan, for up to 3 people; by Premium Minivan, for up to 7, 250 EUR and 130 EUR. It is a fixed price per vehicle, whatever the number of passengers: it covers the vehicle with driver, fuel, luggage (one suitcase and one hand bag each) and Wi-Fi on board. Shown in the form before you book and locked at booking.

On board, at the end of the service: in cash or by debit or credit card on our POS terminal. The form shows the payment options available before you confirm; the amount is the fixed price in your confirmation.

Yes, cancellation is free up to 24 hours before pickup. Cancellations within 24 hours and no-shows incur a 100% charge. To cancel, open <a href="/my-booking">my booking</a> with your confirmation code, or write to info@royalncc.it with the booking name and date.

Per vehicle. By sedan 1 to 3 people pay the same price, by van up to 7: for a family or a group the cost is shared.

No. Queues, roadworks or a longer road do not change the amount: on board you pay the figure locked at booking.